Managing organizational knowledge effectively can produce many benefits, including leveraging core business competencies, accelerating innovation and time-to-market, improving cycle times and decision-making, strengthening organizational commitment, and building sustainable competitive advantage.

The book reveals how thinking about Knowledge Management has changed, how ideas have moved from being novel to being commonly accepted, how seemingly obvious truths have turned out to be more nuanced and multifaceted over time, how new lines of Knowledge Management research have emerged from the shortcomings of other lines, and how the presumed purpose of Knowledge Management and Knowledge Management systems has evolved.

Rajiv Sabherwal

Business professionals who want to advance their careers need to have a strong understanding of how to utilize business intelligence. This new book provides a comprehensive introduction to the basic business and technical concepts they will need to know. It integrates case studies that demonstrate how to apply the material. Business professionals will also find suggested further readings that will develop their knowledge and help them succeed.